PLGTM 2025
Hello friend! 👋🏽
I'm glad you checked out my talk about how to turn first impressions with users into long-term customer success.
Once again, my name is Ramli John. I help B2B companies turn more of their users into lifelong customers.

Here are the resources from my talk:
Finally, check out the impossible Super Mario level below. It perfectly captures how many users feel during a poorly designed onboarding experience!
Thanks again!
If you have any question, feel free to send me a message at ramli@delightpath.com.
Have a delightful day!
Ramli John
PS. My new book, EUREKA: The Product Onboarding Playbook for High-Growth B2B Companies, launches on June 24, 2025. Pre-order it now to get special bonuses like the EUREKA video course, early version of the audiobook, and more.